Wallish Greenhouses has a wonderful team of staff who love plants, love our customers, and are enthusiastic and engaged with what they do. They are a fantastic resource for any plant and plant care questions. Please come on in and meet our team!
The most frequently asked questions through our website tend to fall in one of these categories:
How to Purchase
Is your store open?
Our sales house is open seasonally, usually from about May 1 to mid July. Online Shopping or curbside pick up are not available.
Is Wallish Greenhouses taking phone orders?
Unfortunately, we currently do not have the mechanism to process phone orders.
Container Recycling
Do you have a recycling program for plastic pots?
Yes, we accept our white pots with the Wallish Greenhouse logo back at the garden centre. Please send them back to us clean and in reuseable condition. See the bottom of this plage for a picture showing three of our Wallish pots. We are unable to reuse pots from other garden centres.
How does Wallish Greenhouses practice environmental stewardship?
Over the years we have learned to use technology to assist us in cultivating our crops and to enhance our environmental stewardship. Drip irrigation, flood benches, and flood floors provide uniform watering, decrease the incidence of foliar diseases, and allow us to recapture our water, filter it, and reuse it. Our water usage is significantly reduced because of our watering systems. The cardboard we use is sent to recycle, and we reuse our printed pots.
Our hanging baskets are made from recycled paper into a wax-permeated molded fiber and they are designed to decompose within 1 year of customary disposal. Did you know that one ton of recycled wastepaper saves the equivalent of between 15 and 17 mature trees?
Trees and Shrubs
How do I plant and care for my trees and shrubs?
Is there a warrantee on our hardy trees and shrubs?
The trees and shrubs we sell are checked for quality, but if one of them should die we will provide warranty that will give you peace of mind, provided they have been properly planted and cared for.
Our warranty on hardy trees and shrubs provides a store credit of 50% of the retail value of the plant at the time of purchase, to be used on new product on the date it is returned. Items sold at a discount will not be under warranty. No cash refunds will be issued.
Because we are only open in the spring, warranty will be in place from the purchase date up until the following years’ seasonal closing date, and can be fulfilled only in the season while we are open.
Conditions that void this warranty:
Since warranty activation is contingent on the plants being properly cared for, discretion for warranty is up to our knowledgeable sales staff. Receipts must be presented, along with the tree or shrub that has died and it's original plant tag. Plants must be less than half alive to be considered covered under warranty. If it has some life left in it, please call us first for advice about the plant and what may be done to fix the cause of its stress before bringing it in.
Our customers are our top priority, and we will do what we can to help you care for your living purchases. Plant material purchases require regular care to keep them living and healthy, but they are a reward in themselves.
Annuals and Perennials
Can I return annuals and perennials?
Annuals and perennials can be returned within 48 hours of purchase, in original condition, with sales receipt.
